Healing is possible for behavioral health patients through emotionally intelligent, collaborative, and supportive environments. That is exactly the environment the Behavioral Health Initiative sets out to create.
The Sanctuary Care Model Train, implement and become certified in the evidence-based best practice model of care, the Sanctuary Model, a trauma informed model of care

Renovate and Redesign Update physical spaces throughout the hospital system including Emergency Departments (ED), Psychiatric Care Unit (PCU), and the Behavioral Health Unit (BHU)

Expand Community Partnerships Encourage cooperation with community partners to provide coordinated and compassionate care throughout our region
INITIATIVE OBJECTIVES
A Multi-Faceted Approach There are three critical parts to establishing this healing environment
ARRMC is the only hospital-based inpatient unit in southern Oregon and northern California, serving 600,000 people in 9 counties.
Children account for 6.5% of the 27,674 Mental Health patients we care for annually.
As we enter into Phase 2 of our Behaviorial Health Initiative, let’s take a look at what’s been accomplished...
  • The PCU has been completely remodeled to integrate Sanctuary principles into the physical environment. We have also added an additional family-friendly room that is more accommodating for children.
  • Asante’s BHU is on track to be fully-certified in Sanctuary in 2018.
  • Three Behavioral Health Social Workers have been added in the ED to provide 24/7 care.
  • Asante has grown its network to over a dozen community partners to support discharged patients, resulting in a continuum of care and fewer hospital readmissions.
  • Over 200 medical professionals and community partners are now trained in the trauma informed care model of Sanctuary.
  • The ED now provides four swing rooms designed to accommodate both physical and behavioral health patients.
Stacey’s teenage years were tough. Suicide attempts and behavioral issues punctuated an already delicate time in her life.
When she was 22, Stacey’s father passed away. The trauma of losing a parent, coupled with an irregular medicine schedule, led to an episode requiring hospitalization. That hospital experience, more than a decade ago, was far from positive. She received inconsistent treatment. Her room was reminiscent of a prison cell. Separated from her loved ones, Stacey was told next to nothing about what was happening. When she left the hospital, no goals were set and no recovery steps put in place. As a result, Stacey was in and out of Asante Rogue Regional Medical Center for weeks. Scared and angry, she remembers just wanting someone to tell her what was wrong.

A new outlook for treatment
Since then, Stacey has found a loving support network and learned a great deal about herself and mental illness. There are still tough days, but she has developed a beautiful outlook on life and a thankful spirit to help her through. Even so, in 2016 stress a t home and mistakes in her medicine routine prompted another visit to the hospital.
Stacey was anxious and restless when she arrived. In her exam room, she sat on the floor to calm herself. When her nurse and doctor came to meet her, they sat down beside her on the floor and asked if she needed anything. This simple gesture spoke volumes to Stacey, especially in contrast to her past experience. Throughout the visit, she felt respected, understood, and well-informed. She trusted the people taking care of her.
“It felt like a team. Like a group of people who really wanted to work with me, rather than just go through the motions.” The compassionate and efficient care Stacey received enabled her to go home that same day. She was able to see firsthand the positive effects that have come from transitioning to a Sanctuary Model of Care. Stacey would like the donors of the BHU to know how valuable their investment is.
“To help people with mental illness feel comfortable is probably the best thing you can do for them. Thank you.”
The Chamber of Medford/Jackson County
101 E. 8th St.  |  Medford, OR 97501
Phone: (541) 779-4847

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